First impressions of the hotel is a really impressive
entrance from the road, nice reception area, then it was downhill, Weather it
was an off day, but the reception staff have no customer service, theirs your
key, go away no welcome no paperwork about the hotel, where anything is,
nothing, when asked where the restaurant is, answer find it that way, A poor
start, I believe they expect you to be one of many who returns every few months
and know your way around.
In the room still no information , Rooms are very basic
compared to modern hotels, no hair dryer,
bathroom clean but old, TV old style a few channels in English and one
plug for Electric, no fridge,air Conditioning good , as you need to put your key in the slot to activate the electric, a handy
tip is to use an old credit card or something that size and leave in the slot
when you go out!! , to allow air conditioning to stay on, We used our E111 card
worked a treat.
Now the room position we were in the dreaded 111 there are 3 rooms overlooking the bay 109,
110 and 111 beautiful view but you are above the kitchen and all the delivery
vans and bin wagons at all hours come in, plus there is a bank of motors
operating the coolers in the kitchens and the noise is awful , just think of
sleeping in an engine room of a ship, goes on all night, so unless you are a
heavy sleeper or snore you may want to
move, why did we not move ?, the views and the fire exit door leading to the
pool is only 6 feet from your door, so you were in the pool area first each
morning, this compensated for the noise.
Pool Area
2 pools , 1 large, 1 child plenty of sun beds surrounded by
a wall pool opens at 10:00am by a gate on the road, but as I said normally
opens at 9:15am and as mentioned we used the fire door at 9:00 to grab a spot
before breakfast. The pool is away from the open bar so drinks need to be
carried up the road in plastic glasses, so no bar service at the pool, There is
a life guard on duty all day,
Bars
There are 2 bars but only one is used depending on the
weather, so no matter where you are in the hotel you need to walk normally to
the Terrance bar, one beer and plenty of local spirits, wine is collected from
inside the restaurant.
Terrance area.
Are you an early riser, you need to be, watching people up
at 7:00am putting towels out in the best spots, some there all day but not
used, plus they are packed together, so you need to be friendly
Restaurant
Again no staff to greet new arrivals, it’s a case of asking
someone for the format, grab a table, food buffet style, drinks if you want a
beer, you guested it back out to the Terrance bar, wine on draught as well as
coffees etc., plenty of choice, but it is a 3 star hotel so don’t except top
cuts of meat apart from the 2 theme nights, when there is a roast on. Staff are
helpful, always cleaning tables etc.
Entertainment
No brainer, don’t
expect top shows think of a Butlins team , never used the lounge but some
people do enjoy it, it seemed there was nothing for young children so be aware,
highlight of the evenings was people feeding a wild Goat!!!!
Overall.
The hotel is in a prime spot for the views around the bay
and just to chill out, but the hotel needs a complete refurbishment as it is
dated, but as long as guests return this will not happen, Would I go back,
possibly for a long weekend
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